Advantage Support offers a single point of accountability. When issues arise we own them from identification through to resolution; allowing internal resources to pursue your core business.

Listed below are several key components of our Advantage program:

  • Online support providing monthly software updates and upgrades
  • 24 X 7 X 365 Telephone Support/Technical Assistance
  • Onsite replacement of hardware
  • Onsite engineering for all networking devices
  • Ongoing remote monitoring, tracking and reporting services
  • Tracking system for all service calls/maintenance updates
  • Central point of contact for simplification and convenience
  • Monthly technology update newsletter
  • Access to a monthly demo program; transferring knowledge on existing or emerging technologies
  • Access to a co-operative learning program to provide varied industry experience to junior employees
  • Preferred product and service discounts

Use our knowledge, experience and flexibility in your organization. Network Builders will work with your team to customize a managed service offering that will match your business requirements, allowing you to focus on your core business.